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Emergency Communications Program Coordinator

Title: Emergency Communications Program Coordinator

Location: LA Metro Area

Salary: Open

Relocation: No, Must be CA resident

Reporting To: Manager of Emergency Management

SUMMARY: Our employer is a generator and distributor of electrical power and an investor in infrastructure and energy assets, including renewable energy. This candidate must have four or more years experience developing, implementing, emergency communications programs or protocols and demonstrated experience evaluating communications technology

DUTIES AND RESPONSIBILITIES: The successful candidate will serve as part of the employee life safety/emergency preparedness team reporting to the manager of Emergency Management. This position will focus on the tools, protocols, and user support for any communication and information displays that would support our client during an emergency. Typical responsibilities include: forming and leading an interdepartmental task force to develop an emergency communication strategy and related protocols, compatible with public sector Standardized Incident Command System (ICS) communications protocols; coordinating the Emergency Communications Liaison network throughout the employer’s departments; maintaining an inventory listing of and monitoring specialty communications tools and programs to ensure interoperability (ie. Satellite telephones; GETS Cards; 900 MHz color named talk group participation); conducting periodic training and readiness tests for users of radios, call trees, GETS cards and satellite phones; integrate the Company Amateur Radio Network into a comprehensive emergency communications plan; overseeing deployment of the Emergency Notification System; serving as project lead to identify and implement appropriate Web tools and/or GIS applications to monitor and display situation assessments and response and recovery progress; maintaining and periodically testing all equipment and communications in the Company Situation Room, Emergency Operations Center and Mobile Command Centers; participating in emergency Duty Manager rotation; coordinate current and proposed communications solutions with IT to ensure alignment with supported technologies; staying abreast of emerging technology; other duties and responsibilities as requested.

MINIMUM JOB REQUIREMENTS: Experience in an environment that uses radio, satellite phone, or other non-standard telephone communications (military, law enforcement, emergency medical services).

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

- Bachelor's Degree in Information technology or an equivalent combination of education, training, and experience.

- Demonstrated experience evaluating various tools and devices such as Emergency Notification System, Satellite phones, 900Mhz etc. within the context of emergency management response system.

- Experience working with Incident Command System.

- Demonstrated knowledge of National Emergency Communications Plan.

- Demonstrated ability to train and present information and techniques.

- Demonstrated experience working in public sector or similar emergency operations center.

- Demonstrated experience working with cross-functional teams.

- Demonstrated experience planning, organizing, prioritizing and overseeing multiple concurrent projects which require delivery of products and services.

- Demonstrated experience gathering and analyzing information and making recommendations for new tools and technologies related to crisis management communications.

- Demonstrated experience consulting with clients, including independently identifying client needs, developing action plans, identifying deliverables, and presenting results.

- Demonstrated experience interfacing effectively and collaborating with peers, other departments and levels of management to develop solutions and ensure stakeholder buy-in.

- Willingness to travel across Company’s service territory.

- Demonstrated proficiency with PC application, including Microsoft Office Suite.

- Must demonstrate excellent business mastery, including the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks and safety appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers.

- Must demonstrate excellent management mastery, including effective resource and project planning, decision making, results delivery, team building, and staying current with relevant technology and innovation.

- Must demonstrate strong personal mastery, including ethics, influence and negotiation, leadership, interpersonal skills, communication, the ability to effectively manage stress and engage in continuous learning.

RESUME SUBMITTAL: Interested candidates should submit their resumes via our website at http://www.smrgroup.org. Please attach your resume for this position as an MS Word document during the application process.

ITO Service Delivery Disaster Recovery Coordinator-336312

Title: ITO Service Delivery Disaster Recovery Coordinator

Location: United States

JOB DESCRIPTION: Work with HP client outsourcing teams and clients to plan for, lead and follow up on IT Continuity (DR) exercises using HP's methodology. At time of disaster, working with HP's outsourcing client teams, help lead successful recovery of customers. As part of larger HP continuity services team, contribute to and leverage from best practices and standards.

RESPONSIBILITIES: Schedule, plan and lead IT Service Continuity exercises in cooperation with HP technical teams and client and any Third-Party Vendors providing services. Gain agreement on exercise scope, which may range from a customer's production data center environment to smaller subsets. Lay out the entire exercise process with specific milestones, objectives and metrics for each scheduled exercise. During the exercise, measure and track recovery timelines Provide guidance and training to the recovery team(s) during the exercise Document exercise results in a formal report, including a comparison of the results to the measures and goals established, action items from the exercise, and recommendations on how the recovery process could be improved to be faster and more reliable pdate the DR/IT Service Continuity plans as needed. On rotating schedule with peers to assist with recovery in case of data center disaster activation Supports practice development initiatives with procedure, product and services enhancements, including contribution to HP's Intellectual Property. Maintain and develop knowledge on new processes and technologies

QUALIFICATIONS: Required Skills: • Minimum of 1 year experience in IT Continuity planning and exercise execution. • Conceptual skills: able to perform in-depth analysis, recognizes problems, opportunities or underlying patterns and relationships. • Good organizational and project management skills.• Good verbal and written communication skills . • Team player • Broad technology familiarity (HP-UX, OpenVMS, NT, O/S, networking, high availability, disaster tolerant and disaster recovery concepts) Preferred Skills: Certified Business Continuity Professional designation through DRI International or BCI • Certified Business Continuity Professional designation through DRI International or BCI.

• Strong leadership skills, resourcefulness and initiative.
• Team player: ability and willingness to motivate and support other team and peer consultants.
• Broad technology familiarity (HP-UX, OpenVMS, NT, O/S, networking, high availability, disaster tolerant and disaster recovery concepts)

TRAVEL: 25% of the time

For more information or to apply, please go to Jobs at HP. Search in the US under Services for “disaster recovery” or “business continuity”.

IT "BCRS" Disaster Recovery Business Continuity Planner-336642

Title: IT "BCRS" Disaster Recovery Business Continuity Coordinator

Location: United States

SUMMARY: HP's Business Continuity & Recovery Services (BCRS) is uniquely positioned to help customers meet their recovery & continuity objectives. This position is focused on delivering IT Service Continuity Management to a large HP outsourcing client.

JOB DESCRIPTION: Work with HP client outsourcing team and client to ensure successful service delivery per contract. Includes IT continuity planning and exercise oversight, issue resolution, and related work. As part of larger HP continuity services team, contribute to and leverage from best practices and standards.

RESPONSIBILITIES:
• Successfully deliver continuity management at assigned account(s).   This entails providing quality deliverables, client satisfaction, meeting the defined timelines, managing to scope and within the projected costs.
• Understand IT Continuity contract scope in light of larger outsourcing deal and successfully works with peers.
• Develops and/or exercises continuity plans.   Develops/maintains surrounding Declaration, Activiation and other processes so that they integrate into ITIL-based IT outsourcing delivery model.
• Supports practice development initiatives with procedure, product and services enhancements, including contribution to HP's Intellectual Property.
• Maintain and develop knowledge on new processes and technologies within the business continuity profession.   Maintains knowledge of overall HP Transition standards and processes.

QUALIFICATIONS:

• Minimum of 5 years experience in IT Continuity planning and program management.   .
• Conceptual skills: able to perform in-depth analysis, recognizes problems, opportunities or underlying patterns and relationships.   Is able to analyse requirements and translate them into priorities and action plans.
• Strong organizational and project management skills.
• Strong verbal and written communication skills with the ability to listen and understand client needs.
• Certified Business Continuity Professional designation through DRI International or BCI.
• Strong leadership skills, resourcefulness and initiative.
• Team player: ability and willingness to motivate and support other team and peer consultants.
• Broad technology familiarity (HP-UX, OpenVMS, NT, O/S, networking, high availability, disaster tolerant and disaster recovery concepts)

TRAVEL: 25% of the time

For more information or to apply, please go to Jobs at HP. Search in the US under Services for “disaster recovery” or “business continuity”.